Welcome to Western NC's first Auto Service Center consulting firm
Why consider a consultant? After all, you're the one in your business every day. How can an "outsider" tell you how to run your business?
"I thought the same thing! I grew a local, well known franchise auto dealership service department from a 9 person shop that generated $80,000 in labor per month to a powerhouse with 20+ people, a 40+ car rental fleet, and over $300,000 monthly labor sales. Oh, and our customers were happier! I was taught over a very long time, by many other consultants, the right things to do. Now, after a successful career making money for franchise dealers, I've decided to bring all this knowledge to the independent world. I can and will help you maximize your business!"
We don't want to tell you how to run your business; we want to tell you how to improve your business!
Call or email us today!
(828) 589-9661 [email protected]
With a free phone consultation what have you got to lose?
Some of the services we offer
Executive-Level Deep Dive
From top to bottom we look at everything from your facility to web-presence. From policy and procedure to compensation plans. Productivity evaluation to labor rate increases. This is what we specialize in, this is what we love doing, and this is how we can help you get an idea of the next step your business needs to take.
Customer Handling
Do your employees give the customer a good experience or a great one? Would you like to help improve their skills? Do you want to help them understand what to say (and what NOT to say) when presenting vehicle needs to your customers? We love training and helping people to excel in this field.
New Equipment
Is it time to introduce a new piece of equipment or a new service to your facility? Want to start offering alignments? Want to purchase a brake lathe? Curious about why you would need a tire-shaver? We can consult on these items, collect bids, and even interview suppliers so you don't have to!
Compensation Plans
Do your pay plans not only take care of your team but incentivize them to produce at appropriate levels all while taking care of your valued clients? The best compensation plans are fair, honest, and above all, provide incentive to your employees. Schedule a compensation plan review today!
COVID19
COVID19 changed the way the world operates. Shops that were able to capitalize on the opportunity correctly saw significant financial rewards from their clients. COVID19 protocol was another of our specialties! We can write your protocol and train your employees on that protocol.
Technology
There are new products, technology, and services being introduced almost daily! You don't have time to investigate every option that comes across your desk. You're busy running a business after all! We are well informed, we research, and we get product demos from vendors on a regular basis. We can help you analyze, or we include some of these ideas in every Deep Dive that we perform.
Recruiting and placement
Are you a shop owner looking for your next great hire? Are you a great auto shop employee looking for a great shop to call home? Contact us! We are compiling a list of resumes for placement with some of our client shops. We never charge an individual a placement fee (there is a small fee to our partner-shops to recruit, interview, and check references, then refer your next great hire.) You only pay us if you hire the employee!
Employee Install/Train
On top of our recruiting options we can also install your new foreman, manager, advisor, or other employees and train them on the way YOU want to do business! This is a service that no other consultant firm offers and we are proud to be the first!